Fleet management software updated

There are three new products based on the platform – Fleetmatics REVEAL (for SMEs); Fleetmatics REVEAL+ (for enterprises) and Fleetmatics WORK, which is aimed at field service management.

REVEAL is a GPS vehicle tracking solution designed to drive savings and improve productivity for a mobile workforce. It includes native apps for iPhone and Android.

REVEAL+ provides additional tools necessary to address the complex requirements of a large fleet and mobile workforce.

Fleetmatics WORK is designed to manage customers, jobs, schedules, invoices and fieldworkers, and integrates with REVEAL to provide additional insight into workforce productivity.

What’s new
Fleetmatics customers played a key role in the development of the new platform advising on many aspects based on real world experiences and pain points. The new features are based primarily on these customer interactions.

Driver-Centric (as well as vehicle-centric) – One of a fleet’s biggest opportunities to drive savings and productivity comes from coaching their workforce and changing driver behavior. But as drivers change vehicles, reporting becomes incomplete or inaccurate, and capturing which driver is assigned to a vehicle using a key fob or card swipe isn’t enough to solve the problem. Fleetmatics REVEAL provides comprehensive flexibility to organise your account and all of the insight in the system by either vehicle or driver. 

Places – Geofences are an important building block of any vehicle tracking solution, making the location data more relevant and useful to a customer. However, many customers don’t invest the time to create geofences or, if they do, they often draw the geofence incorrectly, losing visibility into important activity. Fleetmatics makes it easy by automatically creating and categorising geofences and then, through a patented “hot spot” algorithm, suggesting corrections to geofences based on customer driving activity, a powerful industry first.

Timeline View – Fleetmatics’ Timeline is a visual, interactive representation of vehicle activity enabling customers to easily consume vehicle and driver activity information without investing time in reading detail-intensive reports. Customers can scan activity for multiple vehicles at a time, quickly revealing exceptions such as late starts, early finishes, long idles or long stops and drill directly down to the incident details. The level of interactivity and drill down capabilities of this feature is said to set a new standard for the industry.

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Money-based Metrics – Vehicle activity metrics fall short of demonstrating the true impact that activity in the field has on the bottom line for a fleet or mobile workforce. Fleetmatics’ Dashboard translates vehicle performance data into operational costs that make opportunities to drive savings easy to see.

Live Alerts – Flexible policy making tools help users configure alerts so they are worth taking action on and allows users easy visibility into trends in policy enforcement. Fleet managers can now eliminate the noise and see real problems even faster.

“The improvements to Fleetmatics REVEAL are impressive – I’ve never had a better handle on the overall fleet and each driver within it,” said Terry Murtaugh, Co-Owner for United Worldwide. 

“Fleetmatics makes us more efficient, allowing us to react more quickly to customer needs and to service more customers without adding resources, while still maintaining our high customer service standards. The system ROI views have helped us elevate the field service group internally, because now we can easily quantify the impact we’re having on the business.”

Fleetmatics’ SaaS delivery model enables rapid set up with no up-front investment. Customers pay using a subscription based model.

Additionally, the SaaS model allows Fleetmatics to collect and analyse high value data from across its customer base of approximately 22,000 service fleets and then deliver historical and benchmarking information and insights back to its customers. The comprehensive nature of a large – and fast-growing – pool of more than 52 billion data points gathered over a lengthy period helps to deliver the benchmarking information and insights with high credibility, reliability and relevance.

Free training and ongoing support is available to customers.