Cloud-based e-fulfilment
While ecommerce retail platforms are very slick, and customers are accustomed to a high level of service and responsiveness when selecting goods and placing their order, today’s systems often fall short when it comes to answering customer queries about the status of an order.
A new cloud-based e-fulfilment system from James and James Fulfilment has been developed specifically to meet the demands of ecommerce, and is making a big difference to the customer experience by delivering a fully joined-up approach, and reducing fulfilment hassles for the retailer.
A Cloud system shares the live data of a transaction between all parties in the fulfilment chain, so rapid accurate tracking of orders is possible.