Faster routing

A provider of courier services under the Crown Commercial Services Framework, Topspeed specialises in the transport of biological samples, radioactive material, etc.

Topspeed operates a nationwide fleet of more than 90 Mercedes Benz vans from its HQ in Knutsford, Cheshire. A centralised operations team allocates more than 200 jobs per day, balancing demand against capacity while taking into account locations, collection times, daily driving limits and other compliance and service level issues.  

“Prior to the introduction of Maxoptra, the time taken to plan the next day’s schedule was around five hours, with one of the biggest bottlenecks being the gap between our sales order processing software and our fleet tracking system,” says Phil Mason, operations manager at Topspeed Couriers. “Using Maxoptra, we have been able to bridge this gap, which is contributing to a saving in operational planning of up to four hours every day – equivalent to nearly 1,000 man hours per annum.”