Aldi awards home deliveries contract to ArrowXL
The agreement runs for three years and means ArrowXL will provide a comprehensive two-person home delivery solution to online shoppers purchasing specific oversized items from Aldi’s website.
This covers a wide range of products such as garden furniture, spa pools and DIY items. The company expects to handle in excess of 10,000 deliveries each year on behalf of Aldi – collecting the products directly from the retailer’s fulfilment centre in Northamptonshire before organising onward delivery.
ArrowXL was awarded the contract following a competitive tender where it impressed Aldi with its flexibility and scalability, as well as its commitment to providing an exceptional customer experience, which is illustrated by an industry-leading Trustpilot score of 9.1.