Chemical emergency unreadiness concern
CRISIS PREPARATION and management standards are falling short in almost a third of businesses as a new report reveals internal teams worry their organisations are not prepared for a global chemical emergency as part of future risk management.
The global study by CHEMTREC, the world’s leading emergency dangerous goods response service provider, asked respondents from organisations across the chemical industry anonymously, to rank their organisation’s emergency preparedness levels.
The survey shows that almost a third of businesses (28%) under-prioritise their chemical emergency response and crisis management, with 63% being coordinated by management or department teams rather than at a C-suite level (19%) and less than 3% of organisations employ a full-time crisis management professional.
In ranking their organisation’s preparedness for a crisis out of 10, where 10 is the most prepared, 17% gave their companies a score of five or lower.
CHEMTREC surveyed crisis leaders across their broad customer base, including chemical producers, logistics partners and end users, to determine the level of crisis readiness globally.
The company particularly wanted to identify the level of coordination between business continuity and crisis management systems. The two systems should be fully integrated, whilst one part of the organisation deals with the crisis event, the other needs to consider the impact on the organisation’s core services and implement workarounds to ensure the organisation can continue to deliver its key services to stakeholders.
Despite this, only 11% of respondents feel the two systems are integrated, with 33% saying they’re not clear how the two systems operate and respond in a unified manner during a crisis. This is despite the knowledge that a fully functioning relationship between the two is crucial to ensuring businesses reputation is maintained should disaster strike.
CHEMTREC also sought to discover to what extent global businesses conducted regular crisis simulation exercises to test whether policies and plans are fit for purpose. Good practice recommends that simulation exercises occur at least annually, however, 19% stated exercises occur only every two or more years at best, and 18% of businesses admitted to having no stress testing plans at all.
Crisis management and response training is similarly lacking, with 31% of respondents saying they don’t regularly take part in training programs. Given this lack of training, it is unsurprising that 4 in 10 people do not understand their crisis management and emergency ‘response’ roles and responsibilities.
Bruce Samuelsen, CHEMTREC’s Chief Executive, said the survey highlights a number of key issues with the world’s global chemical preparedness model: “The survey has shown us that businesses across the world are putting crisis management and emergency preparedness plans in place, but many are not doing enough to ensure they’re enforced, stress tested or kept up-to-date.
“This is not necessarily down to negligence, however, as all companies who responded to the survey indicated a desire to improve their capabilities. What is clear from the survey is that there is a lack of specialist knowledge in the field, with some team members holding crisis management roles in addition to their busy day jobs.”
Bruce says that the business is working closely with its customers to ensure they have everything in place to best utilize their plans and ensure their crisis management and emergency response teams feel suitably prepared: “CHEMTREC will continue to develop solutions to meet the needs of the industry,” he concludes.
For more information, visit www.chemtrec.com
