Blue Yonder to buy Doddle

Doddle’s self-service return kiosks and pick-up, drop-off (PUDO) networks offer retail and logistics businesses a way to manage returns.

The acquisition agreement was signed by Blue Yonder and Doddle on Oct. 9 and the transaction is expected to close in Q4 2023. 

Blue Yonder CEO Duncan Angove, says: “Doddle has achieved what so few other companies have been able to accomplish: it has cracked the code of first- and last-mile together with omni-channel returns.

“The beauty of Doddle’s solution is that they solve the returns problem end-to-end. From returns initiation, to returns rules, from in-store returns processing to self-service kiosks, right through to warehouse returns handling and back into stock. The proliferation of e-commerce — and, therefore, returns — has placed increased pressure on carriers, muddied the waters of inventory management, and created frustrations for shoppers. Doddle’s capabilities unlock a differentiated, superior customer experience and will help us to further our mission to transform the supply chain.”

“Today over 900 retailers and logistics providers worldwide work with Doddle to help manage the growing challenges in the first and last mile,” adds Tim Robinson, founder and CEO, Doddle (pictured). “We knew, however, that in order to find the perfect solution to meet these challenges we needed to integrate our offerings with a strong supply chain planning, orchestration and execution solutions provider. Blue Yonder’s scale and deep expertise is the perfect alliance, and we’re looking forward to helping more businesses tackle these challenges – together.”

London-based Doddle was co-founded by Tim Robinson and Sir Lloyd Dorfman.