DX Parcel Exchange offers Omni-channel Retail solution
DX has announced the launch of DX ‘Parcel Exchange’, a service that brings InPost and Doddle Click & Collect networks under one web interface.
Utilising offerings from both InPost, the provider of click & collect parcel lockers located at supermarkets, petrol stations and retail parks and Doddle, whose purple stores are situated in railway stations and other major hubs across the UK, DX Parcel Exchange offers greater flexibility for customers looking to collect their deliveries on the move.
DX Parcel Exchange will give customers the option to have deliveries made to InPost’s 1,000 lockers and Doddle’s 45 parcel stores, through one combined web interface, so that consumers can collect their parcels at a place and time of day that best suits them. In order to meet varied consumer needs more effectively, DX Parcel Exchange will add new locations over time to complement those of InPost and Doddle.
Stuart Godman, Chief Strategy & Marketing Officer at DX, said: “Click & Collect has really expanded in popularity in recent years. Consumers are clearly enjoying the flexibility and convenience that online shopping offers and now expect the same from their delivery providers. Convenient collection services are therefore integral to fitting in with customers’ busy lives. InPost and Doddle both have respected collection propositions and, coupled with DX’s delivery and fulfilment capabilities, we’re confident that DX Parcel Exchange will become a key feature in the online retail market.”