Significantly simplified exchange

BERLIN FURNITURE brand MYCS started using the logistics platform of the start-up company Codept in September 2020 to provide access to carriers via a single IT interface.

The online retailer works with several delivery carriers. MYCS software project manager Laura Schramm says: “Until now, there was a separate integration for each of our carriers. Each interface was very different from the other.”

For her team this meant that each interface had to be understood in detail in order to develop and maintain it. Whenever a developer left the company, the knowledge of that specific interface also threatened to leave the company. 

“Connecting a new carrier always meant a complex integration, combined with a test phase that would last weeks,” says Laura. Especially with carriers with an outdated IT infrastructure, MYCS was repeatedly faced with technical problems, which tied up a substantial amount of her developers’ internal capacity.

“We had to find a modern, standardised and reliable technology to be able to reorganise our delivery carrier network.”

MYCS wanted one interface for all carriers, which should enable fast onboarding of new companies, be easy to maintain in case of internal personnel changes within the development team and flexible in the further development. It was also important to reduce errors and, if any were to occur, support should be available. “We looked around the market. Codept was the only service provider that suited our needs,” says Laura. At that time, the online retailer was already working with four carriers.

Codept simplifies the data interchange between e-commerce, fulfilment and last mile service providers with its advanced cloud-based logistics platform. The retailers receive access to a wide range of over 40 specialised, local and European-wide shipping service providers via just one IT interface. Through the standardised Codept API, Codept also takes over the technical connection of the service providers and accelerates their integration by up to 80%. This enables flexible fulfilment and an optimised last mile delivery service throughout Europe.

Go-live took place in September 2020. The Codept API enables MYCS to connect new last-mile carriers in a fast and flexible way and this with as little internal development effort as possible.

Within this fulfilment chain, the online retailer uses the Codept platform in two processes: The first starts after the goods are packed, so that the data for the shipping labels are available to the logistics service provider. The second process occurs shortly before shipping: All the data of a transport vehicle, including the information from the specially created label, are now transmitted to the carrier.

In addition, MYCS receives the information of all carriers uniformly and transparently via the same interface; tracking numbers, a tracking link and delivery date are all included. In the future, the online retailer would like to further optimise its delivery processes with the help of Codept, so that the delivery data between logistics service providers and MYCS is standardised and transmitted in an even better, more coordinated manner.

For more information visit beumer.com