Toys supplier secures Peak solution

The top 10 supplier within the toys and games trade faced the challenge of managing a substantial volume of approximately 50,000 order lines annually across diverse customer channels. These channels included major, national retailers, as well as ecommerce platforms including Argos and Amazon. To meet these demands and streamline its supply chain, Vivid Goliath required a comprehensive logistics management solution that ensured precise stock management, reduced costs, and increased operational and distribution efficiency. 

Uniserve were appointed as Vivid Goliath’s new strategic logistics partner, offering high-quality, efficient 3PL services equipped with reliable picking, packing, and rework procedures. Leveraging the capabilities of its 750,000 sq ft Felixstowe Mega DC, Uniserve provided rapid and responsive support along with tailored storage solutions to meet Vivid Goliath's unique needs. 

To ensure seamless order consolidation, Uniserve established a dedicated central team responsible for managing delivery bookings directly with Vivid Goliath's customers. 

Uniserve has delivered several initiatives that significantly benefited Vivid Goliath’s operations and costs including reduced stock holding initiatives, slicker transport planning for different routes to market and the onboarding of dedicated staff to facilitate all of Vivid Goliath’s value added service requirements.

Vivid Goliath general manager Nick Thomas, says: “This is the smoothest Peak season that Vivid Goliath have experienced in recent memory. It is with thanks to the collaborative approach between our operations team and our 3PL provider Uniserve that we have been able to successfully navigate our key sales period in the calendar. We look forward to further developing our relationship in the upcoming year and seeing what additional initiatives the future will hold.”

For more information, visit www.uniserve.co.uk