New director of service at kardex

Specialist in automated storage and retrieval technology, Kardex, has announced that Lee Francis has joined its operations department as director of service for UK & Ireland.

Responsible for service delivery, Francis will focus on increasing the quality of service that Kardex delivers, whilst setting benchmarks for the industry.

With a wealth of knowledge in engineering, including materials handling, Francis' management experience includes roles as head of service, and national service manager both in the UK and overseas. Kardex is already reporting benefits from some of the changes in the operations team that Francis has implemented, which have resulted in an increase in the quality of service delivery.