Thermal imaging

KNAPP UK's resident customer support team at the distribution centre of shoe retailer Clarks has used thermal imaging techniques to save the customer in excess of a quarter of a million pounds in potential repair and downtime costs in just 3 months.

At Clarks' warehouse in Somerset, the thermal imaging highlighted a damaged motor and gearbox, a problem PLC, a phase imbalance on a shrink-wrapping machine and damage to the X-axis on a stacker crane. Says Kevin Ashman, site manager for KNAPP at Clarks, "We would never have found these risky problems at this stage without the thermal imaging equipment.

Correcting these faults in a controlled way avoided breakdowns that would have been extremely costly for Clarks."