CollectPlus expansion has Post Office in its sights

CollectPlus’ current network is just over 5,500 outlets, which is just under half the size of the Post Office.

The firm, which is a joint venture between PayPoint and Yodel, has a longer term aspiration of achieving 12,000 stores.

Founded in 2009, CollectPlus has grown rapidly, with over 5,500 convenience stores, newsagents, supermarkets and petrol stations currently offering the CollectPlus service.

CollectPlus store counts retailers such as Amazon, Asda, House of Fraser and River Island as partners.

The expansion of the CollectPlus network is made possible thanks to the company’s access to PayPoint’s extensive store network and the reach of Yodel’s parcel delivery services.

CollectPlus has also established a number of Parcel pick up and drop off points at non-PayPoint locations, such as CollectPlus@Westfield, a lounge which allows shoppers at the west London shopping centre to try on online purchases and complement them with in-store purchases.

CollectPlus CEO Neil Ashworth says: "We are committed to expanding the CollectPlus network to ensure our offering is available wherever our customers are, and in stores that have the capacity and ability to deliver a great service even during busy times.

"The CollectPlus network has been strategically developed to incorporate the best local stores, which are close to where our customers spend their time on a daily basis, whether that is their home or place of work.

"We are now providing returns solutions for over 260 retail brands, resulting in an ever-growing and wide-ranging customer base.”