Outstanding newcomer

The 21 year old – who works as part of the Customer Service team of resident engineers at the site of KNAPP client, British Gas, in Leicester – achieved the Bronze Award for ‘Outstanding Newcomer' of 2014.

Roy Cheevers, KNAPP UK's Site Engineering Manager at the British Gas NDC, said: "We nominated Amy because she has excelled in all areas of her apprenticeship. She has an outstanding work ethic, meticulous attention to detail and excellent personal skills. She is constantly coming up with innovative ideas to improve the site for the customer, one of which is being used in a project as part of her studies."