DHL Supply Chain launches ‘smart warehouses’

DHL Supply Chain, working with networking firm Cisco and start-up Conduce, is testing the solution, which enables DHL to monitor operational activities in real-time through a responsive graphical visualisation of operational data aggregated from sensors on scanners and material handling equipment, and DHL’s warehouse management system. Visualising operational data with heat maps has changed the way data is analysed and used at the pilot sites, and is expected to contribute to operational efficiencies and improve employee safety.

DHL customers will benefit from Cisco’s expertise in Wi-Fi infrastructure and Conduce’s expertise in operational data visualisation. The pilots have revealed valuable insights on activity peaks, warehouse layouts and processes by displaying concentrations of pickers and material handling equipment against a backdrop of warehouse orders in real time.

“The platform does not just display operational data, it unlocks insights on how well warehouses are running. By pulling together data of all elements in a warehouse environment into one unified, engaging interface, Conduce helps decision makers at DHL to achieve improved, measurable results in the real world,” says Kevin Parent, CEO, Conduce.

DHL actively drives digitalisation into its supply chains to revolutionise processes across the entire value chain and reinvent the customer experience. Although many businesses have yet to tap the potential of a digitalised supply chain, DHL collaborates closely with customers, technology experts and think tanks to proactively develop digital solutions and transform the industry.