10th year of double-digit growth

Carl McInerney, country director, IPP Logipal UK & Ireland commented: “2014 has been another great year for Pooling Partners in the UK & Ireland with double-digit growth once again achieved. This not only reflects the rising demand for smart pallet solutions but also our concerted focus on exceeding our customers’ service expectations over the past decade.

“Our team in the UK has earned a strong reputation for customer service excellence, backed by awards won last year, and it has established win/win relationships with customers. This has resulted in more customers using Pooling Partners’ services than ever before.

“The UK senior management team brings together unrivalled industry-specific experience and our grass-roots approach to employee recruitment, induction and training is proving effective. This has meant that, as we continue to grow, we retain the right skills and experience to maintain our momentum and continue to raise customer satisfaction levels.

“Meanwhile, Pooling Partners has continued to invest in its dense pooling network for the collection and supply of pallets in order to reduce transport miles: a corporate social responsibility target we share with our customers.

“Pallet pool investment has been significant with more than one million new pallets produced and added to stock last year. In the UK, the repair facilities have also been expanded to ensure high pool pallet quality throughout the pallet lifecycle.”