Bespoke integration ensures multi-site consistency

The fully executed contract is for five years and provides 24/7 critical support and access to SnapFulfil’s multiple billing software and extensive customer portal, which are especially beneficial to 3PLs needing to flex their model. Simarco has also purchased a SnapData license, which amalgamates critical real time data from various sources and locations into one central dashboard.

Simarco went live at its new 108,000 sq ft high security warehouse in Stoke-on-Trent in March, after a 50-day implementation period – and it is enjoying optimised inventory visibility and fast turnaround of goods receipt.

Phase 2 this summer will see SnapFulfil onboarded at its HQ distribution centres in Witham, Essex, followed by its mainland Europe facility in the Netherlands.

Simarco head of warehousing Steve Pyne, says: “Onboarding and training went smoothly and the SnapFulfil implementation team were great with our warehouse team, keeping it straightforward and relatable. Simplification of our processes and invoicing also means staff get to concentrate more on managing and improving the customer experience.

“SnapFulfil is a very flexible and responsive system and our first clients onboarded are already appreciating the scheduled reports, ERP-like functionality and online access to their stock.

“Having a UK-based support team was also a key factor for us, as our previous legacy WMS was based in Australia. It was clunky and slow too, plus cloud-based SnapFulfil contributes greatly to our sustainability plan for going paperless.”

The functionality and connectivity of SnapFulfil was also a big plus point for Simarco. Richard Bartram, Head of UK Implementations for SnapFulfil, explained: “It’s gratifying that Simarco see us as their differentiator. We were able to create some bespoke integration for their main customer and so all orders (and associated data) for the three sites utilise the same API securely and consistently.”

For more information, visit www.snapfulfil.com