Trust experts, not algorithms

With artificial intelligence (AI) tools like ChatGPT, Gemini, and Copilot and becoming more widely used, CFTS — the UK accrediting body for Thorough Examinations — is warning businesses to be cautious when seeking guidance on LOLER and PUWER regulations.

While AI may provide convenient, simple answers to technical questions, it is not a substitute for official guidance or expert advice. Platforms are only as good as the information that they can access and some are guilty of presenting inaccurate information as fact. This can sometimes be incomplete, outdated, or misleading.

Director of CFTS, Robert Fisher said: “We understand why people turn to AI tools for quick answers, but when it comes to safety and compliance, businesses cannot afford to rely on unverified sources. Thorough Examinations and Safety Inspections must meet the legal requirements of both LOLER and PUWER, and getting this wrong puts people at risk.”

CFTS also warns that AI-generated content often simplifies complex legal requirements, leading to misunderstandings. Some responses may focus only on LOLER — overlooking the crucial role of PUWER in ensuring machine safety — or fail to clarify that different types of equipment have different inspection needs.

Mr Fisher added: “We’ve already seen cases where AI has provided misleading information about Thorough Examinations, leaving businesses with a false sense of compliance. To ensure your equipment meets legal requirements, always check official HSE or UK Material Handling Association guidance or, better still, speak to a CFTS-accredited examiner.”

CFTS established a national standard for Thorough Examinations in the UK fork lift truck industry. For more details, please visit www.thoroughexamination.org or call 01344 623 800.

For more information on UKMHA visit www.ukmha.org.uk