M&S automation order

The DC – which is due to go live in Spring 2016 – will feature a high level of automation for goods-in, decanting, storage, picking and dispatch, with KNAPP's OSR ShuttleT technology forming the heart of the intralogistics systems. This automated storage and retrieval system, which features transport shuttles on every level of the store, will serve KNAPP's ergonomically designed Pick-it-Easy workstations.

The contract also includes the provision of a team of resident KNAPP engineers on site at the DC to ensure system availability through comprehensive preventative maintenance routines and immediate response to any issues.